Manager Supplier Quality

Position Description

Provides leadership as well as the tools to continuously improve supplier quality. Plans, oversees and administers the supplier quality assurance program to ensure supplier optimum quality and production reliability at the most economic costs with internal and external customers.

Job Responsibilities

1. Develops effective supplier quality measurements and reports results to leadership team and others across division at multiple locations both domestic and/or international;
2. Sets direction and measures effectiveness of implemented supplier quality management systems.
3. Coordinates and executes supplier quality duties across the location: supplier quality improvements; system improvements; best practices supplier quality initiatives; and training
4. Manages quality system policies and procedures by administering and coordinating supplier quality policies and practices designed to improve supplier quality & reduce costs
5. Coordinates the quality management system certification process
6. Represents the company’s quality interests for the location with suppliers and customers; participates in customer feedback gathering and focuses to improve customer satisfaction
7. Performs full range of managerial responsibilities which may include but not be limited to: interviewing, hiring, coaching and developing employees; planning, assigning and directing work; performance management; department budget.
8. Performs other duties as assigned

Job Skills Requirements

• Thorough knowledge of quality practices and procedures including Quality Management System (QMS) and ISO requirements
• Excellent written, verbal, interpersonal and team oriented communication skills to effectively work with diverse groups of people
• Demonstrated success implementing large-scale improvements in complex and diverse environments both domestic and/or international
• Demonstrated project management and effective facilitation skills
• Comprehensive technical knowledge and background of quality and manufacturing processes
• Ability to exercise considerable judgment in guiding quality team in solving practical problems with a variety of concrete variables in situations where there may/may not be standardization
• Excellent planning, organizational, problem solving and decision making skills
• Fluent in English and primary language used in area of responsibility and/or location

Education

Experience Requirements

• Seven years of quality or related professional experience
• Prior leadership and management experience

Physical & Environmental Requirements