Business Solutions Manager, Supply Chain (Hybrid)

Position Description

Position plans, manages, executes, and organizes the activities of the supply chain IT portfolios. This includes the Source-to-Pay (Procurement) portfolio as well as the Logistics and Warehousing portfolio. Position provides guidance to the future vision and emerging technology capabilities within the assigned portfolio(s).

Job Responsibilities

1. Identifies IT solutions required to support the business strategy across multiple business areas and leads a team in the development of appropriate information management strategies, developing them as an integrated part of the business strategy
2. Identifies current and emerging business needs and evaluates alternative IT solutions using standard information systems methodologies and best practices.  Proactively seeks out strategic business opportunities for the application of new or existing IT capabilities (across multiple business areas) with key business leaders and executives providing key opinion, comprehensive strategic analyses and insights to help them discover strategic uses of IT products and services
3. Builds and maintains strong relationships with business partners to educate on IT service offerings; facilitating the development of project charters and budgets, business cases and prioritization and approval of the projects; defines, develops and secures new services to support business needs including the creation of RFPs and SOWs as necessary; participates in business partner strategic planning and incorporates needs into the IT strategic plan
4. Partners with business leaders to understand specific business processes, business drivers and business strategy across multiple business units and provides recommendations for business process improvements through available technologies and capabilities
5. Brokers services within IT to coordinate portfolio of solutions and identify interdependencies; keeps business management current on project status while  keeping IT managers aware of user issues and resolves conflicts
6. Leads and coaches cross-functional project teams to meet the expectations of the organization through project delivery, support and customer service; builds a business analyst team focused on delivering high quality solutions; fosters a culture of teamwork;
7. Performs full range of managerial responsibilities which may include but not be limited to: interviewing, hiring, coaching and developing employees; selecting and managing service providers; planning, assigning and directing work; EEO/AA, performance management, department budget
8. Performs other duties as assigned

Job Skills Requirements

• Strong communication skills with key stakeholders at leadership levels of the organization
• Strong ability to balance competing requirements and interests in multiple IT and business areas to keep team focused on top priorities, and find ways to achieve win-win or obtain acceptance/consensus for best compromise
• Proven ability to proactively identify improvement opportunities, develop innovative solutions, and initiate change
• Strong ability to lead cross-functional teams consisting of IT and Business members
• Excellent understanding of business complexity and project interdependencies
• Excellent facilitation, collaboration, negotiation, and presentation skills
• Proficient understanding of software development lifecycles (i.e. Agile, SCRUM, Waterfall, Iterative)
• Excellent ability to create compelling business cases with accurate cost and effort estimations
• Fluent in English and primary language used in area of responsibility and/or location

Education

Experience Requirements

• Typically requires a minimum of 8 years of project management experience.
• Typically requires a minimum of 5 years of IT and business work experience with broad exposure to various technical environments and business segments.
• Typically requires a minimum of 3 years of experience in strategic planning, business development or client management, working with a broad range of diverse and complicated business units.
• Typically requires a minimum of 3 years management experience, preferred.

Certifications Preferred