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Accounts Receivable Specialist Senior

Date: Oct 14, 2021

Location: Wauwatosa, WI, US, 53222

Company: Briggs and Stratton

Position Description

Ensures completion of Accounts Receivable maintenance activities such as clearings/offsets, manual customer refunds, deduction management and department reporting as assigned. Monitors, mainitains, and supports continuous improvement initiatives for the overall credit teams.  Assists management with training, mentoring, and documentation responsibility for all department support functions.

Job Responsibilities


1. Executes, monitors, and provides training for all functions related to the application of customer payment.

2. Research, analyze and resolve payment or cash applications, including discrepancies and escalated issues.

3. Completes and serves as team lead for daily lockbox posting, lockbox re-work as well as manual application of wire  transfers, ACH and other forms of payment.

4. Identifies customer deductions and performs root cause analysis.  Partners with sales and customers as needed to resolve assigned business units.

5. Performs customer account maintenance as requested including Accounts Receivable  clearings/offsets, customer refund requests and processing of debit/credit/warranty/service returns documents as needed for assigned business units.

6. Ensures proper new account set up and customer master data including the maintenance of change requests for assigned business units globally

7. Supports the Credit, Accounts Receivable and Treasury teams by providing reporting as required.

8. Ensures full compliance with the Global Credit Policy, other Finance/Corporate policies and  internal controls.

9. Assists manager to develop and maintain updated training documentation for support staff functions.

10. Performs other duties as assigned.

Job Skills Requirements

  • Ability to professionally consult with internal and external customers to resolve escalated issues 

  • Strong ability to function independently in a dead-line driven environment 

  • Detail oriented with the ability to multitask and prioritize

  • Well-developed interpersonal and communication skills to interact with diverse partners both internally and externally and all levels throughout the organization 

  • Accomplished independent worker with proven ability to be well organized, detail oriented, self-motivated and demonstrated effective time management skills

  • Proven computer skills with experience in office productivity software 

  • Fluent in English and primary language used in area of responsibility and/or location


Bachelor's Degree in Business or related field, or equivalent education and experience

Experience Requirements

Minimum of three years of related experience

Physical & Environmental Requirements


Nearest Major Market: Milwaukee