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Warranty Analyst

Date: Mar 6, 2023

Location: Holdrege, NE, US, 68949

Company: Briggs and Stratton

Position Description

Processes, investigates, and reports on warranty claims for various product failures and/or dealer trends.   Analyzes warranty data using statistical techniques to identify warranty reduction projects and emerging issues. Tracks project updates. Resolves service and assembly line issues. Compiles and presents overviews of metrics and emerging issues to warranty team.

Job Responsibilities

  1. Processes and resolves warranty claims received from dealers, OEMs, and retailer accounts
  2. Investigates and reports on product failures and unusual dealer warranty trends
  3. Provides counsel on various warranty system and eClaim support/enhancements
  4. Gathers and analyzes claim data in preparation for various dealer audits
  5. Provides assistance to warranty analysts in parts return as requested
  6. Analyzes moderately complex warranty trend data and identifies warranty reduction projects; compiles and presents overview of warranty trend metrics
  7. Identifies emerging issues through the use of statistical techniques; compiles and presents emerging issues to key stakeholders
  8. Provides warranty and service history feedback and forecasts basic trends to necessary departments
  9. Participates in Failure Modes and Effects Analysis (FMEA) activities
  10. Performs other duties as assigned

Job Skills Requirements

  • Strong mechanical aptitude
  • Demonstrated ability to problem solve and perform analysis techniques
  • Well-developed communication skills, both verbal and written, for interacting with  diverse groups of people
  • Strong skills with data analysis/query tools
  • Excellent customer service skills
  • Excellent organizational skills and ability to multi-task in a fast paced environment
  • Fluent in English and primary language used in area of responsibility and/or location


Associates Degree in related field, or equivalent education and experience

Experience Requirements

Minimum of five years experience in technical positions, data analysis or equivalent role in engine manufacturing

Physical & Environmental Requirements

Limited travel




Allmand™, a subsidiary of Briggs & Stratton, is a manufacturer of portable jobsite equipment focused on providing customers with safe, reliable, and high-quality products. Located in Holdrege, Nebraska, Allmand brings portable light towers, mobile industrial heaters, flashing arrow boards, portable light stands, portable air compressors and mobile generators for the global construction,mining, oil & gas, and rental markets. Briggs & Stratton, headquartered in Milwaukee, Wisconsin, provides innovative products and diverse power solutions to help people get work done. Briggs & Stratton is the world’s largest producer of engines for outdoor power equipment, and is a leading designer, manufacturer and marketer of lithium-ion battery, standby generator, energy storage system, lawn and garden, turf care and job site products through its Briggs & Stratton®, Vanguard®, Ferris®, Simplicity®, Snapper®, Billy Goat®, Allmand®, SimpliPhi®, Branco® and Victa® brands. Briggs & Stratton products are designed, manufactured, marketed and serviced in more than 100 countries on six continents.


Briggs & Stratton is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. Briggs & Stratton also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.

Nearest Major Market: Hastings
Nearest Secondary Market: Kearney

Job Segment: Engineer, Engineering