Sales Support Representative

Supports the Sales team through various administrative activities. Manages the entry of daily orders and sales analytics. Works closely with CRM software and ERP programs.

1. Handles customer accounts including daily order entry and supporting field sales team.
2. Performs sales analytics as needed to support sales initiatives and guide management decisions.
3. Serves as system administrator for CRM software performing account maintenance, maximizing software utilization, training users and generating reports.
4. Utilizes our ERPs for Quality Assurance testing, mass data maintenance and order entry.
5. Maintains and updates the dealer portal.
6. Oversees sales technology and makes recommendations for continuous improvement
7. Perform other duties as assigned

• Well-developed organizational and analytical skills.
• Solid background using office productivity software
• Strong ability to manage multiple tasks to meet established deadlines.
• Client relationship management experience
• Well-developed communication skills to work with a variety of diverse people
• Fluent in English and primary language used in area of responsibility and/or location

• Minimum of 3 years of experience in sales reporting, analysis, or CRM management.