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Technical Sales Support Specialist

Date: Aug 12, 2019

Location: Wauwatosa, WI, US, 53222

Company: Briggs and Stratton

Position Description

Plans and manages IoT Platform activities of assigned accounts to meet sales objectives and to obtain targeted sales volume and profitability.  Builds working relationships with the key account stakeholders to manage day to day operations with a specific account. Acts as a two-way conduit to the account from the company and vice versa.

Job Responsibilities

  1. IoT Platform Customer Support, including training, equipment set up, monitoring, customer reviews
  2. Performs Platform Verification and Validation
  3. Provides sales support such as customer demonstrations, account set up, settings & permission management
  4. Exercises extensive knowledge of product line and its application to customer
  5. Works closely with sales & product team to develop and implement platform changes
  6. Provides ongoing feedback to Product Team on customer usage / engagement / pain points, etc
  7. Builds working relationships with the key stakeholders 
  8. Provides platform reports to management
  9. Performs other duties as assigned

Job Skills Requirements

  • Solid computer skills
  • Solid analytical skills to effectively develop strategies and solve problems
  • Ability to initiate and complete projects independently
  • Good B2B relationship building skills 
  • Excellent communication and interpersonal skills  
  • Fluent in English 


Bachelor's Degree in Business or related field, or equivalent education and experience

Experience Requirements

  • Minimum of three years experience working in a sales environment or related field

Physical & Environmental Requirements

Moderate travel



Briggs & Stratton Corporation, headquartered in Milwaukee, Wisconsin, is the world’s largest producer of gasoline engines for outdoor power equipment. Its wholly owned subsidiaries include North America’s number one marketer of pressure washers, and it is a leading designer, manufacturer and marketer of power generation, lawn and garden, turf care and job site products through its Briggs & Stratton®, Simplicity®, Snapper®, Snapper Pro® Ferris®, PowerBoss®, Allmand™, Billy Goat®, Murray®, Branco® and Victa® brands. Briggs & Stratton products are designed, manufactured, marketed and serviced in over 100 countries on six continents. 


Briggs & Stratton Corporation is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. Briggs & Stratton also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.

Nearest Major Market: Milwaukee

Job Segment: Sales Support, Sales, Customer Service

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